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Top 10 Frequently Asked Questions

 

 

1) Is Daniels-Head an insurance company?

No, Daniels-Head is an insurance agency and may also act as an insurance broker that assists customers in the United States to place their insurance coverage with various insurance companies.

 




2) In what U.S. states do you offer coverage?

To be eligible for services from Daniels-Head, a customer must be domiciled in one of the following highlighted states:




Daniels-Head is not able to offer every insurance product in every one of these states. Please contact us to learn more about how we can meet your specific needs!

 




3) What kinds of coverage does Daniels-Head offer?

Daniels-Head offers many products from different insurance companies. View our product offering categories down the left side of this page and click-through to learn more. Or feel free to contact us with your questions.

 




4) Where is Daniels-Head located and what is its corporate structure?

Daniels-Head is privately owned and operates from five primary office locations in California, Illinois, New Mexico, Ohio and Texas. Over 60 dedicated employees are on staff and focused on customer service. Our corporate headquarters is located in Austin, Texas.

 




5) Why do insurance premiums increase over time?

Insurance premiums usually increase for one or more of several reasons. Premiums go up due to increases in insured risk, due to a scarcity of capital in the industry, due to changes in the governing law for the particular coverage, due to rising jury awards, due to changes in coverage interpretation by the courts and a number of other factors.

 




6) Why should I purchase an insurance policy through Daniels-Head?

Everybody prefers to spend as little money on insurance as possible. You should balance this concern with an evaluation of the insurance coverage being offered and the trust you place in both the insurance company and the agent or broker, like Daniels-Head, who is assisting you. Ultimately, insurance always comes down to trust. You can trust an agency that has been in business since 1954.

 




7) Will Daniels-Head be involved with my insurance claim?

Each insurance company has its own rules and procedures for reporting and handling claims under its own policies. You can learn more about this process by consulting the claim reporting procedures included in your policy packet, or by going to the product offering categories in the left-column and clicking through the Claim Reporting section. Or you can also contact us at any time with your questions.

 




8) Can I come by a Daniels-Head office in person?

Certainly! Please contact us at any time to meet with one of our qualified staff members.

 




9) Can I download insurance forms from Daniels-Head?

This depends greatly on the insurance company, and the forms in question. Daniels-Head always strives to maximize use of the Internet and other technology to better serve the needs of our customers. Please contact us to discuss these matters further with one of our qualified representatives.

 




10) What options do I have for the payment of my premium?

In most cases, payment plans are available through a premium finance company or by the carrier directly. Please contact us to further discuss your payment options.

 


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