We listen to what your insurance needs are and from the moment you contact our office, we go to work for you to obtain the products and answers you expect from us.

Daniels-Head has been serving professionals for over 57 years. Many of our associates have been with us for 20 years or more. We know the markets. We know the products. We are ready to demonstrate to you that experience matters.

We are steadfast in our resolve to serve our customers in the best manner possible. We are zealous in the pursuit of the best products and the most responsible rates in the industry.

You will always be treated with the respect and courtesy that you deserve when you contact Daniels-Head. We focus on using our experience and knowledge in the industry to serve our customers.

"You're awesome! Thanks for being quick and concise." - A.S., Seattle, WA
"Thank you for the extraordinary service... thanks for the miracle!"-B.W., Fort Mill, SC
"I highly recommend their services, regardless of your industry."- B.G., San Francisco, CA
"You are exceptional! Your customer service skills are outstanding... "- P.S., Somerset, PA
"You have been great to work with, extremely knowledgeable and responsive!"- A.F., GA

Zurich Claims Reporting

24-Hour Zurich Claims Reporting (Zurich insured firms and attorneys only)

This hotline is a simple and efficient way to report malpractice claims and it's available to all customers insured under our Lawyers' Professional Liability Program through Zurich North America. The hotline is available 24 hours a day, seven days a week. There's no need to mail or fax the first notice of claim. Just make one simple, toll-free call. Once you determine the claim (or potential claim) should be reported, utilizing this hotline expedites the claim process, which may significantly reduce your claim costs.

To report a claim (or potential claim) by PHONE :

  • Call (800) 987-3373.
  • The Claims Service Professional answering your call will:
    • Obtain details on your firm's policy with Zurich.
    • Request key information from you about the possible claim or incident.
    • Complete the first notice of claim for electronic transfer to Zurich's Claims Department.
    • Provide you with confirmation and claim numbers.
  • Your telephone notice of claim (or potential claim) will be electronically transferred to Zurich's Claims Department within 24 hours. A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

To report a claim (or potential claim) by FAX:

  • Fax a cover letter and all applicable documents to (866) 255-2962 to the attention of "Professional Liability Claim Director."
  • Your claim will be imaged and forwarded electronically to Zurich Professional Liability Claims. There it will be assigned to Claim Counsel, who will provide confirmation of receipt within 24 hours.
  • A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

To report a claim (or potential claim) by MAIL:

  • Forward a cover letter and all applicable documents to:
    Zurich Professional Liability Claims Department
    P.O. Box 968041
    Schaumburg, IL 60196-8041
  • Your claim will be imaged and forwarded electronically to Zurich Professional Liability Claims. There it will be assigned to Claim Counsel, who will provide confirmation of receipt within 24 hours.
  • A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

Claims for Other Carriers

For law firms insured by other carriers (non-Zurich):

It is important for you to follow the instructions included in your policy packet for reporting claims to your insurance carrier. Please contact us if we can assist you with the process.

Insurance companies generally require that notice of a claim or a potential claim or incident be made directly to them. If you choose to give notice of a claim or potential claim or incident to Daniels-Head, then we will gladly forward this information on to your insurance company. The details for providing notice to the insurance company have been included in the policy documentation delivered to your firm and you should follow these instructions expressly.

Contact us today and let us go to work for you.